Education Access Australia

 
Education Access Australia
480 Elizabeth Street,‎ Melbourne, Victoria 3000, Australia
Phone: +61 3 9654 3433 | Fax: +61 3 9654 3455 | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
ABN: 45 101 976 596. CRICOS No: 02450B, RTO ID: 21265

Home Agents Agent Appointment

Friday24 November 2017

Agent Appoinment

 

EAA appoints the agent after thorough investigation. The appointment of agent is done through written agreement containing full information to comply with ESOS and National Code Standard 4. EAA enter into a written agreement with each education agent it engages to formally represent it. The agreement specifies the responsibilities of the education agent and EAA and the need to comply with the requirements in the National Code.

 

Agent Appointment

EAA appoints the agent after thorough investigation. The appointment of agent is done through written agreement containing full information to comply with ESOS and National Code Standard 4. EAA enter into a written agreement with each education agent it engages to formally represent it. The agreement specifies the responsibilities of the education agent and EAA and the need to comply with the requirements in the National Code.

 Agents are considered for appointment upon receiving the below forms along with all supporting documents.

Main Responsibilities
Under this policy and agent agreement, the Agent:

  • Must promote EAA and the Courses in the authorised Territory;
  • In accordance with EAA policy and procedures, recruit and assist in the recruitment of prospective students to undertake the Courses as listed on CRICOS register for EAA;
  • Provide prospective students with all necessary information about the Courses, EAA facilities and services and assistance in completing and submitting application forms to EAA;
  • Ensure students recruited by the agent are paying their fees on time to the college;
  • Arrange for English language testing of prospective students under the relevant Australian migration regulations; and
  • Perform any other services and provide any reports or information requested by EAA or required by this Agreement.


Detailed Obligations

In performing the services, the agent must:

  • Promote the Courses with integrity and accuracy and recruit prospective students in an honest, ethical and responsible manner;
  • Inform prospective students accurately about the requirements of Courses using only material provided by EAA;
  • Assist to uphold the high reputation of EAA and of the Australian international education sector;
  • Take reasonable steps in confirming the accuracy of the information provided by prospective students in the application;
  • Ensure that only signed and completed applications with required supporting documents are submitted to EAA;
  • Keep abreast of latest marketing information and other course requirements by regularly visiting the EAA website at www.eaa.edu.au;
  • The agent must provide current copy of the following documents from EAA website to prospective student prior to enrolment:
    • Living in Melbourne Handbook
    • International Prospectus
    • Student Handbook - International
    • Living and Learning in Melbourne (A guide by ACPET)
  • Assist prospective students to complete visa applications;
  • Ensure that relevant fees and charges and supporting documentation accompany each application and acceptance of offer documents;
  • Provide any offer documents (Letter of offer and eCOE's) received from EAA to the prospective student within 24 hours of receiving the offer documents;
  • Provide EAA with market intelligence about the recruitment of prospective students in the Territory; and
  • Only undertake promotional and marketing activities involving EAA that have been approved by EAA.
  • Act in accordance with EAA policies and procedures and directions given by EAA.
  • Before prospective students complete an application, the Agent must give them information provided by EAA about:-
    • EAA and its facilities, equipment and learning resources;
    • The Courses, including course content and duration, qualifications offered, modes of study and assessment;
    • The minimum level of English language ability and educational qualifications required for acceptance into the Course;
    • Visa requirements which must be satisfied by the student including English language proficiency levels;
    • The Course Fees and refund policy; and
    • Living in Australia and the local environment of the relevant campus, including information about campus location and costs of living.
  • The Agent must advise prospective students that:- The Agent must also participate in an annual review meeting in which discussion of their business plan will take place which includes provisions on how they wish to carry out the operations of marketing activities for the Institute which will be conducted by the Marketing Manager. The agent must actively participate in the monitoring of its operations by the institute. A report must be presented at the end of each semester. The report must include:
    • Students who come to Australia on a student visa must have a primary purpose of studying and are expected to complete the course within the expected duration; and
    • Any accompanying school age dependants must pay any relevant fees if enrolling in either government or non-government schools.
    • Provide pre-departure counselling and any other assistance requested by the student.
      • Planned marketing activities
      • Statement of versions of EAA marketing material being used including but not limited to the marketing brochure and pre-enrolment material

The Agent must not:

  • Engage in any dishonest practices, including suggesting to prospective students that they may come to Australia on a student visa with a primary purpose other than full time study;
  • Facilitate applications for prospective students who do not comply with visa requirements;
  • Provide prospective students with ‘immigration advice’ as defined in the Migration Act 1958 unless the Agent is separately registered by the Office of Migration Agents Registration Authority under that Act;
  • Give a prospective student inaccurate information about:
    1. The Course Fee payable to EAA; or
    2. His or her acceptance into a Course;
  • Receive or bank the Course Fee payable to EAA by a prospective student or deduct any amount from the Course Fee payable by the prospective student;
  • Make any representations or offer any guarantees to prospective students about the likelihood of obtaining a student visa;
  • Engage in false or misleading advertising or recruitment practices;
  • Make any false or misleading comparisons with any other education provider or their course or make any inaccurate claims regarding any association between EAA and other education providers;
  • Undertake any advertising or promotional activity about the Course or EAA without the prior written consent of EAA.
  • Commit EAA to accept any prospective student into a Course;
  • Use any registered or unregistered Mark without the prior written consent of EAA.
  • Actively recruit, or attempt to recruit, Prospective Students that the Representative knows to have engaged the services of another official representative of EAA or
  • Sign or encourage or allow others to sign, official documents such as the application form, on behalf of a prospective Student or Student. The Student’s signature that appears on all official documents must be the same signature as that which the Prospective Student used when signing the EAA application form.
  • Unless EAA otherwise agrees, the Agent must bear the cost of advertising and promotional activities undertaken by the Agent under this Agreement.
  • The Agent must terminate any agreement with an employee if the Agent becomes aware of, or reasonably suspect, dishonest practices, including the deliberate attempt to recruit a student where this clearly conflicts with the obligations of registered providers under National Code Standard 7 (Transfer between registered providers, whereby a receiving registered provider must not knowingly enrol the student wishing to transfer from another registered provider’s course prior to the student completing six months of his or her principal course of study) or any of the other dishonest practices outlined above.

If you agree with above Obligations and Responsibilities and keen to work with EAA, please fill the below application form and return with all supporting documents for consideration by EAA Management

 

 

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